01
Verify every signal
Analyse image integrity, metadata, provenance, duplicate patterns, product consistency and claim history in one request.
Evidence intelligence for modern operations
You provide the input. FromDone delivers the outcome.
Verify photos, documents and claim context. Detect suspicious evidence. Automate the next action through one secure API.
One API
Connect to your current workflow
Explainable signals
Understand every recommendation
Human control
Review uncertain cases with context
Claim
FD 20481
Value
€184.00
Outcome
Secure recapture
Image integrity
Review
Claim consistency
Low
Evidence quality
Incomplete
Recommended next action
Request a guided photo session
Duplicate match
3 related claims
Response time
1.8 seconds
From evidence
To understanding
To action
To done
The platform
Not another AI detector. A complete evidence decision layer.
Single detectors are fragile. FromDone combines content analysis, context, secure capture and workflow logic to produce an outcome your team can use.
02
Capture better evidence
When existing evidence is not enough, trigger a guided photo or video session with random instructions, session identity and tamper resistant records.
03
Decide the next action
Return a structured recommendation for approval, secure recapture, human review or further evidence based on your own policy.
04
Learn from real outcomes
Connect final case results to improve routing, reduce unnecessary reviews and identify repeated patterns across accounts, products and channels.
How it works
From raw evidence to a decision ready result.
FromDone fits inside the tools your company already uses. No replacement project. No additional portal for customers to learn.
Send the case
Your system sends photos, documents, order data and the claim reason through the API.
Analyse the evidence
Multiple engines inspect integrity, context, provenance, duplicates and evidence quality.
Apply your policy
Your thresholds, values and risk rules determine the appropriate operational path.
Receive the outcome
Your system receives explainable signals, evidence details and the recommended next action.
Input
Photos, order, reason, history
Outcome
Approve, recapture or review
One engine, many workflows
Built for any business that relies on digital evidence.
Start with refunds and claims. Extend the same infrastructure to every process where evidence quality affects cost, trust or speed.
Retail and commerce
Resolve damaged item and return claims with less friction.
Validate product identity, visible damage, image integrity and duplicate patterns. Approve strong cases quickly and request better evidence only when necessary.
Primary input
Product photos and order data
Recommended output
Approve, recapture or review
Developer first
One request in. One operational answer out.
Integrate with your commerce platform, claims system, CRM or internal workflow through a clear REST API and event based webhooks.
- Structured risk and evidence signals
- Configurable actions and policy thresholds
- Secure upload and capture sessions
- Case review dashboard for uncertain outcomes
- Audit records for every recommendation
curl https://api.fromdone.com/v1/verify \
--request POST \
--header "Authorization: Bearer YOUR_API_KEY" \
--header "Content-Type: application/json" \
--data '{
"case_id": "FD_20481",
"claim_reason": "Item arrived damaged",
"order": {
"sku": "LMP_402",
"value": 184.00,
"currency": "EUR"
},
"evidence": [
{ "type": "image", "url": "https://..." }
]
}'{
"case_id": "FD_20481",
"risk_level": "medium",
"evidence_quality": "incomplete",
"signals": [
"possible_local_edit",
"serial_number_missing",
"related_duplicate_found"
],
"recommended_action": "secure_recapture",
"review_required": false
}Trust by design
Built to support responsible decisions.
FromDone helps teams understand evidence without turning one uncertain signal into an automatic accusation.
Explainable outputs
Every recommendation includes the signals, confidence and missing evidence behind it.
Data minimisation
Configure retention and processing around the evidence required for each workflow.
Human review
Route uncertain or high impact cases to your team with a clear evidence summary.
Auditable decisions
Keep a structured record of inputs, model versions, signals, actions and final outcomes.
Security and compliance roadmap
Encryption in transit and at rest
Role based access
European data region
Configurable retention
Independent security testing
The FromDone platform
One promise. A growing family of outcome products.
FromDone Verify
Analyse digital evidence and return decision ready signals.
FromDone Capture
Collect better photos and videos through guided secure sessions.
FromDone Decide
Apply policy and automate the correct operational path.
FromDone Review
Give human teams the evidence and context needed to resolve exceptions.
Questions
What teams ask before integrating.
Need a technical or commercial answer specific to your workflow? Contact our team.
FromDone verifies photos, documents, claim context, metadata, duplicate patterns and secure recapture sessions. It combines multiple signals instead of relying on one detector.
Yes. Integrate through a REST API, webhooks and a secure capture component while keeping your current customer service, claims or commerce platform.
FromDone returns explainable signals and a recommended next action. Your company controls final decisions and can route uncertain cases to human review.
Retail, insurance, logistics, warranties, property, travel, mobility, rental, marketplaces and any workflow where a decision depends on digital evidence.
Start with a controlled pilot using historic or live cases in shadow mode. Compare recommendations with your current outcomes before enabling automation.
From input to done
Bring us one workflow. We will show you the outcome.
Tell us how your company collects and reviews evidence today. We will map the integration, pilot scope and success metrics.